American National Bank of Texas

 
FAQs

Direct Connect

What is Direct Connect?
Direct Connect is an interface between Online Banking and Intuit's financial products, Quicken and QuickBooks. It directly connects online banking accounts to these products, allowing you to download account information into the products without having to login through Online Banking.

What are the benefits of Direct Connect?
  • Easier to use: No manual entry to obtain bank transactions. Allows you to take advantage of Quicken/QuickBooks’s One Step Update feature, which instantly connects Quicken/QuickBooks to the bank’s server to download transactions and balances, and schedule payments.
  • Automatically reconcile data: Complete transaction and balance information makes categorization and account reconciliation easy.
  • No duplicate transactions: A special transaction-matching algorithm prevents the download of duplicate transactions.


What is the cost?
At this time there is no cost for Direct Connect for ANBTX Online Banking customers. You must own or purchase Quicken or QuickBooks to use Direct Connect.

What version of Quicken/QuickBooks can I use?
In order to download your account information or access it directly through Direct Connect, you must use Quicken/QuickBooks 2007 or newer versions with Online Banking.

How do I get started?
Once you load Quicken or QuickBooks on your PC, you will select the financial institution where your Online Banking account is held (American National Bank TX), log in using your Online Banking ID and password, select the accounts you would like to add to Quicken/QuickBooks, and select through Quicken/QuickBooks where you want to put the data.

What functions can be performed?
Direct Connect allows you access to your Online Banking accounts through Quicken/QuickBooks. You can download your transactions and balances, pay your bills online, transfer funds between eligible accounts, see all your finances on one page, and utilize the personal financial management tools that Quicken/QuickBooks has to offer.

How many transactions are available to import?
1 year of transaction history is available.

How are transactions updated?
Transactions are updated using Quicken/QuickBooks One Step Update feature. You will need your Online Banking password to perform the update.

Where will I find my downloaded transactions?
When you download transactions through Direct Connect, the transactions wait in the Downloaded Transactions Section at the bottom of the page. You need to review the transactions for accuracy, categorize and tag the transactions, and then accept them.

How are transfers and bill payments handled through Direct Connect?
  • Transfers
    Transfers and scheduled transfers can be made using Direct Connect. Transfers initiated before 2 p.m. CST (excluding holidays and weekends), are posted to the account the same day. Transfers completed after 2 p.m. CST (excluding holidays and weekends), will be posted on the next business day.
  • Bill Payments
    One-time payments can be made using Direct Connect. Recurring Payments cannot. Electronic payments are processed the same business day if the request is made before noon CST (excluding holidays and weekends) and require a lead-time of three to five (3-5) business days. Payments made by check are processed the same business day if the request is made before noon CST (excluding holidays and weekends) and require a lead-time of seven to ten (7-10) business days.
     
For your protection, certain types of transfers and bill payments must be made through ANBTX Online Banking and cannot be setup, edited, or changed using Direct Connect. These include:
  • Recurring or Electronic Payments
  • Editing Bill Payments
  • Password Changes


Can bill payments be deleted or cancelled through Direct Connect?
Yes. You must be careful; payments can be deleted or cancelled through Direct Connect. Once a payment is processed through the system, it cannot be reversed.

How are bill payment payees handled?
Payees entered through Quicken/QuickBooks will be paid via check. Payees will not display on the Online Banking Payee list until a payment is made. Payees from your previous bank or provider will not convert to bill pay.
NOTE: Payments made by check are processed the same business day if the request is made before 12 Noon CST (excluding holidays and weekends) and require a lead-time of seven to ten (7-10) business days.
 

Where can I get more information on my version of Quicken/QuickBooks?
Refer to Intuit’s User Guide for the product version you purchased for instructions on creating accounts and enabling them for use with Direct Connect. You may also find instructions on Intuit’s website at http://quicken.intuit.com or http://quickbooks.intuit.com

Who do I call for help with Quicken/QuickBooks?
Quicken Support: 800-811-8766 http://support.quicken.intuit.com
QuickBooks Support: 888-320-7276 http://www.quickbooks.com/support

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