American National Bank of Texas is committed to ensuring that ANBTX Online Banking is secure. Here are some ways we are working to protect your private information as well as some steps that you can take to protect your privacy.
Do not send confidential information such as account numbers or social security numbers through email. ANBTX has no control over messaging nor can we protect information that is sent to us via email.
A firewall serves as an electronic buffer that stands between the Internet and the server that manages ANBTX online banking. Our host bank computer is not directly connected to the Internet, and the firewall is programmed to allow only authorized users to have access.
In order to access ANBTX Online you must enter a user ID and PASSWORD unique to your account. If your information is entered incorrectly three consecutive times you will automatically be locked out of our system. We strongly recommend that you choose a PASSWORD that you can remember, but it should not be based on information that can be easily guessed (birthdays, children’s names, etc.). Do not reveal your ID and/or PASSWORD to anyone. As an added precaution, ANBTX periodically requires users to change their PASSWORD.
ANBTX does not display bank account numbers on your online banking account. Instead, we display a pseudo name for each of your accounts. You may change these account names in the Account Management section of your ANBTX online banking account.
We recommend that you completely log out of your session when you have finished your online banking, and also recommend you never leave the computer unattended while you are logged into your ANBTX online account. In addition, you will be logged off automatically after 10 minutes of inactivity.
Do you have travel plans this summer? If you do and you plan to use your ANBTX Debit Card for purchases while traveling in the US or abroad, here are a few tips you might consider:
ANBTX will make every effort to contact customers who we believe have become a victim of fraud. We urge our customers to contact our customer service department at 800.837.6584 as soon as suspicious activity is noticed. Cards can also be reported lost or stolen within ANBTX Online Banking.